Privacy policy

Personal data described below is the information which we collect in order to provide our services, identify a customer and contact a customer. We do not process sensitive personal data as defined in the General Data Protection Regulation i.e. GDPR or EU Regulation No 2016/679.

Chief processor is an individual or legal entity, public sector institution, authority or any other body that determines the purposes and means of personal data processing.

Authorised processor is an individual or legal entity public sector institution, authority or any other body that processes personal data on behalf of the chief processor.

Personal data is any information on an individual identified or to be identified (hereinafter referred to as data subject); an individual to be identified is a person who can be directly or indirectly identified, primarily based on such identification feature as name, location data, network identifier etc.

Processing of personal data – an automated or unautomated act or a collection of acts performed on the personal data or collection thereof, such as collection, documenting, arranging, structuring, storing, adjusting and modifying, performing queries, reading, using, publishing through sending, disseminating or making available in any other manner, matching or combining, limiting, deleting or destroying.

Cookies are small text files that the website is storing in user's computer or smart device when visiting a website. It allows storing information on preferences, so that you do not have to make choices again when you visit this page or browse pages.

Elbest Kaubandus OÜ collects following data from website users (by completing an order from webshop): company name, contact person's name and surname, company's billing address, delivery address, phone number, e-mail address, information of purchased products.

Optionally we will collect name and email address when customer signs for electronic newsletter.

The legal basis for such processing of personal data is processing of personal data for performing of a contract concluded with the participation of the data subject or taking measures prior to the conclusion of the contract according to the data subject’s application (GDPR Art 6(1)(b)).

Upon visiting our webshop at www.elbest.ee, non-personalised technical data will be collected.
Technical data is limited to the user's IP address, web browser information and operating system, date and location. IP addresses are not connected to the user's personal data.

Webshop is equipped with automated tool Google Analytics by Google Ireland Limited. The target is to collect website stastistics.

Cookies are collected to improve the quality of the provided services. We use session cookies, permanent cookies and third-party cookies (Google Analytics, Facebook) to identify new and returning users, to save user preferences (language, display resolution, font size, etc), to save cookie preferences.

Non-personalised technical data collected on the website are stored without term. Personal and customer data are stored as long as it is necessary.

Delivery address and customer data will be shared with delivery partners to provide delivery services.

In any time user has right to request to limit or terminate of the processing of personal data. In case of any complaint, please contact info@elbest.ee.